Gift card – physical

Dear Customer,

Our jewelry is made of sterling silver 925 with silver-, rhodium or goldplated finish and can be kept and used for a long time. Silver is a soft metal so the surface is delicate, especially polished surfaces. Also bare in mind that  rhodium- or goldplating can be worn off with use. 

To preserv the look of your beautiful product, please handle it with love and care and follow our advice below.

Please avoid contact of your jewelry with perfume, hair spray, lotion, chemicals or sharp objects as they may harm the surface.

Remove your jewelry before contact with water, excercising, house chores and before sleeping to avoid marks and breakage.

Keep your jewelry in the jewelry box or pouch that accompanied it or in a sealed polygrip bag when not in use.

To keep your jewelry shiny, please use our silver jewelry cloth for silver and microfiber cloth for goldplated or rhodiumplated products – both available in our webshop.

Hoping that your jewelry will bring you lots of joy throughout time!

With love,
Scandinavia LoveNotes

You have to be 18 years old to shop at www.scandinavialovenotes.com

At present we deliver only to customers in Sweden. Cost of delivery is 39 SEK including VAT. 

Following payment, you will receive a confirmation email containing your delivery address, payment details and the item(s) ordered. Upon shipment you´ll receive a confirmation that the delivery is on the way. 

Standard delivery time is 2–5 working days. Personalized items with engraving require a longer handling time and the delivery time will therefore be communicated separately. Please note that we don´t take any responsibility for delivery delays caused by postal service or unforeseen circumstances, such as war, riots, earthquakes, hurricanes, lightning, and explosions for example.

We use PostNord for all shipments. You’ll receive your order through your mailbox – unless too big to fit. If delivery is made to a pickup point, you will receive information about this through email or SMS. 

Please note that Scandinavia LoveNotes is not responsible for packages sent to the wrong address due to incorrect information provided by the customer. In the event that we need to redirect your delivery, additional courier costs may apply. 

If a package is not collected at a pickup point, Scandinavia LoveNotes will have the right to charge you a fee of 20 SEK. 

Scandinavia Love Notes is responsible for the delivery for the goods until they are delivered to your mailbox or to the pickup point.

We hope you’ll love your jewelry, but if you change your mind, don’t worry. All purchases, except personalized items with engraving as well as gift cards, can be returned for full refund or exchange within 14 days from delivery, if returned unused, intact in its original packaging and by presenting order receipt. 

For the return shipment, we kindly ask you to use the carton box in which you received your product. After informing us by email at info@scandinacialovenotes.com of your wish to return an item along with the order number, please put the product inside in its original packaging and add wrapping paper to fill up the box. Put the return label over the old label to avoid shipping errors and close the box using packaging tape. For returns, we will refund your money through the same means of payment as the original purchase within 14 days after we have received your returned item. Please note that you are responsible for the return delivery cost.

Scandinavia LoveNotes reserves the right to refuse returns and/or exchange products that have been used, worn, or altered in any way.